We're currently carrying out essential maintenance work on our website which means we're unable to take smart meter or Smart Pay As You Go meter installation bookings at the moment, but you can call us instead.
Please choose from one of the phone numbers below.
If you're trying to make an appointment to get a smart meter for your existing payment method, or amend an existing appointment, please give us a call on 0333 202 4864*.
If you're trying to make an appointment to get a Smart Pay As You Go meter so that you can pay in advance for your energy, or amend an existing appointment, please give us a call on 0345 366 5996*.
*Lines are open 8am to 8pm Monday to Friday, and 8am to 6pm on Saturdays.
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