Our contact centre will be closed Monday 29 May and will re-open Tuesday 30 May 8am. Our Smart Pay As You Go & Prepayment emergency line is open 24/7, if you’re off supply or unable to top up, please call 0345 303 3040.


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Smart Enhanced is part of the future, but ready for you today. Watch our video, read more about how it works and find out about all the benefits you can get when you sign up for your free Smart Enhanced Toolkit.

Ready to sign up?

Give us a call on 0345 366 5990 (8am to 8pm Monday to Friday and 8am to 6pm Saturday) to arrange the best time for us to come and fit your smart meter and get you started on Smart Enhanced.