A Smart Energy Display (SED) shows you how much it costs to keep your home cosy, day and night. It'll make you aware of your effect on the planet and your home's carbon footprint too.
Not only that, but you'll be able to compare your energy use across the week so you can stay in control.
Before we arrive to fit your smart meters we'll usually give you a quick call to check the appointment's still convenient for you.
Once we're in your home, we'll remove your current meters and replace them with smart meters. We'll always aim to do this with as little mess as possible and the appointment shouldn't take longer than a couple of hours.
Before we leave we'll test your meters and set up your SED. We'll talk you through how to use it and answer any questions.
The SED should only be used indoors and kept away from water. It’s an electrical device so we’d recommend that children are supervised if handling the display.
Only use the power cord supplied, and plug it into a switched socket. Switch it off before cleaning it with a soft, dry cloth if you need to.
Don’t drop, shake or try to repair it yourself. If you think it’s faulty, stop using it, switch it off, unplug it, and give us a call on 0345 366 5993. We’re open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm.
If your SED is faulty the best way to get rid of it is to take it to your local recycling centre. We've marked it with the crossed-out wheelie bin symbol which means that its considered Waste Electrical and Electronic Equipment (WEEE) and shouldn't be thrown out with general rubbish.
You don't need to send us your meter readings because we can read them automatically, but what happens to your data?
We’re installing your meters in accordance with the Smart Installation Code of Practice (SMICoP), the industry standard for smart meters.
If you don’t have a smart meter yet, you can book a free installation or switch to Smart Pay As You Go online.
Your E.ON SED complies with the Restriction of the Use of Certain Hazardous Substances (RoHS) regulations which means it’s safe to use in your home. It’s also CE approved, which means they meet EU health, safety and environmental standards.
The WEEE registration number for our SEDs is WEE/AE3357ZW.