Our contact centre will be closed Monday 29 May and will re-open Tuesday 30 May 8am. Our Smart Pay As You Go & Prepayment emergency line is open 24/7, if you’re off supply or unable to top up, please call 0345 303 3040.
We're sorry but we can't activate your account.
You'll need to re-register your online account to try again.
You can also find us on Twitter @EONhelp or on Facebook if you've got a question. We're online 8am to 8pm, Monday to Friday, and 8am to 6pm on Saturdays.
If you're having problems logging in, visit our online account Help and Support pages for some top tips.
For a quick answer you can tweet @EONhelp or find us on Facebook.
We use cookies to make sure you get the best experience on our website. If you're happy with this you can use the site as normal, or find out how to manage your cookies.