Skip to content

Forgotten password

Forgotten password

Cancel

Handy hints

If you use our app, please make sure you log out before you change your password. Then you'll be able to log back in using your new password.

If you don't have our app, get it now to make it easier to manage your account, submit meter readings and track your energy use.

If you no longer have access to your registered email address, please visit our reset Your ID page.

Trouble logging in