Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.
Our heat bill guide explains how your bill is laid out and what each part shows.
Simply select each area of this example bill to find out more.
We use cookies to make sure you get the best experience on our website. If you're happy with this you can use the site as normal, or find out how to manage your cookies.
