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Submit a meter reading

Meter readings help you avoid estimated bills and paying for more energy than you use.

The quickest way to give us a meter reading is through your online account. If you don’t have one yet, it only takes a few minutes to register and you can start benefitting straight away. Sign up here.

You can still give us meter readings without an online account below.

Don’t know how to read your meter?

Watch our video for help. If you’ve got a smart meter you benefit from not having to give us a meter readings. Find out more about smart meters.
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Help and advice Account number

Please enter your account number without spaces. You can find this on most correspondence from us.

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Help and advice Postcode

Please enter the postcode of the address we send correspondence to, e.g. bills or statements. If you're a business customer please enter the postcode of your supply address.

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Help and advice Email address

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Moving home

Find out how easy it is to take us with you when you move home.

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Get our mobile app

Submit your meter reads from your phone or tablet - get it now.

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How to read your meter

Samantha helps with where you might find your meter, how to read it and enter your reading online.

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