• Prepayment from E.ON

    • No more running to the shops in the rain. Smart Pay As You Go means you can top up wherever, whenever.

  • Three girls using an iPad

    My prepayment meter

    Find out more about your prepayment meter and how to use it.

  • Three pairs of shoes in front of a burning log fire

    Gas meter display

    What the display on your gas meter means and what to do next if it's displaying an error code.

  • A series of indoor lamps hanging from a wicker ceiling

    Electricity meter display

    Check what the display on your electricity meter means and what to do next if your meter is displaying an error code.

  • A girl in the park beside a city looking at a map

    Where to top up

    Find out how and where you can add credit to your electricity key or gas card by searching for your nearest top up point.

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    Want a cheaper deal?

    We've lowered our standard gas prices. See if you could save right now, in winter, when it's coldest.

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    Still got a question?

    What to do if your key isn't working, if you've got errors on your meter and other frequently asked questions.