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  • Prepayment from E.ON

    • No more running to the shops in the rain. Smart Pay As You Go means you can top up wherever, whenever.

  • Three girls using an iPad

    My prepayment meter

    Find out more about your prepayment meter and how to use it.

  • Three pairs of shoes in front of a burning log fire

    Gas meter display

    What the display on your gas meter means and what to do if it's displaying an error code.

  • A series of indoor lamps hanging from a wicker ceiling

    Electricity meter display

    What the display on your electricity meter means and what to do if it's displaying an error code.

  • A girl in the park beside a city looking at a map

    Where to top up

    Find out how and where you can add credit to your electricity key or gas card by searching for your nearest top up point.


  • A girl on the phone whilst looking at her iPad

    How to use prepayment

    Getting started on prepayment, and understanding how your prepayment meter works.

  • A gust of digital icons flying out of a man's laptop

    Still got a question?

    What to do if your key isn't working, if you've got errors on your meter and other frequently asked questions.