Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

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Smart Pay As You Go has arrived - book now

Top up your prepayment meter

To make things easy for you, we've made sure you can buy credit for your prepayment meter electricity key or gas card from as many places as possible.

Simply take your card or key to any service station or shop where you see the PayPoint or Payzone signs, or to any Post Office to get topped up.

Use our store finder below to find your nearest top up point by entering a town / city or postcode into the search box on the left.

You can then follow these three steps to top up your meter.

Tired of going to the shops to top up?

With Smart Pay As You Go, you'll be able to top up your meters from your smartphone or computer, as well as the Post Office. Best of all, it's free to switch to Smart Pay As You Go.