You can use the form below to reset your login details.
Please enter your previous email address which you want to change. You'll be able to set up your new login details on the next page after clicking continue.
Please enter your account number without spaces. You can find this on most correspondence from us.
Please enter the postcode of the address we send correspondence to, e.g. bills or statements. If you're a business customer please enter the postcode of your supply address.
Please enter your registered email address. We'll need this to send you notifications for your account.
Please enter your telephone number including area code.
If you're having problems logging in, visit our online account Help and Support pages for some top tips.
For a quick answer you can tweet @EONhelp or find us on Facebook.