Your new details

To setup your new ID please complete the form below.

After clicking submit, we'll send you an email asking you to activate your online account.

Making life easier

To make it easier, when you log into your account you'll be able to use either of the email addresses you enter below or your account number as Your ID.

* Mandatory field

Enter your new details

*Email address

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Help and advice Email address

Please enter your email address. We'll need this to send you any relevant notifications.

*Retype email address

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Help and advice Retype email address

Please confirm your email address

Secondary email address

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Help and advice Secondary email address

If you would like us to contact you on an additional email address please provide the details

Mobile

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Help and advice Mobile

Please provide a mobile number, without spaces.

Trouble logging in?

If you're having problems logging in, visit our online account Help and Support pages for some top tips.

Online help

For a quick answer you can tweet @EONhelp or find us on Facebook.