We use the data available to us to identify homes that are similar to yours. For example, the number of bedrooms or whether the home is terraced, detached, semi-detached etc, as at the date of the last national census. We don’t include homes that the census shows as unoccupied. It won’t take into account things such as construction type. We’ll typically compare your energy usage for the similar neighbour comparison to homes within 3 miles, for customers who live in remote areas this distance is extended until a comparison group of approximately 100 customers can be found.
You can find out more about how we work out comparisons in our Saving Energy Toolkit FAQ’s.