Give meter readings and pay bills quickly and easily with a free online account

Why not sign up to manage your energy account online? It's free, easy to use and available to you 24 hours a day. Have a look at some of the other benefits of managing your account online.

What you can do with an online account

letter iconGet up to £10 a year off for choosing paperless bills (that’s £5 for your electricity and £5 for your gas). Instead of a paper bill, you’ll get an email to tell you your bill is ready to look at online. You can see and print your bill anytime*

meter iconNo need to wait for a meter reader, send us your meter readings online for more accurate bills

speech bubble iconSee your emails to us and our replies 

information iconLook at your energy plans, discounts and rewards

house iconTell us if you’re moving house 

Manage your account with our smartphone app. Available on Apple and Android.


Direct Debit Manager screenshot

Understanding your Direct Debit**

An online account lets you:

  • See how your Direct Debit has been calculated
  • Budget your payments over the year by using your personalised energy overview
  • Take control of what you pay to make sure you’re on track for your annual review
  • Receive emails from us telling you if your Direct Debit will change 

Saving energy toolkit graph

Use no more than you need with your Saving Energy Toolkit

  • See how your energy use stacks up by comparing yours to similar homes***
  • Find hints and tips and set yourself energy saving goals
  • Compare your current usage to the same time last year or month by month****

Access your energy information with MiData

The Government’s MiData scheme means we give you better access to your personal energy information. So you can:

  • See your MiData file online or we can email it to you
  • See how much energy you’re using*****
  • Get information about how much we charge you
  • See how much you will have to pay over the next 12 months, based on how much energy you are using now

Renew and switch your plan online

Using your online account you can renew your current plan or find our best deal for you and switch to a plan that suits you better.

See our tariffs with rewards