For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.
We’re now ready to continue installing smart meters after making changes to our installation process.
We have developed a no contact installation process which all our technicians will follow, see our smart meter pages for more information.
We're still working hard to assist customers who need a new boiler. Please see our dedicated page to see how we're managing installations.
We’re still open, we’ve just changed how we do things to keep you and our team safe. We can give you a quote over the phone for solar and storage; it takes about 30 minutes of your time. Get in touch if you’d like to find out more.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
This will only affect you if you’re on one of our variable tariffs or pay for your energy in certain ways.
Every six months, the maximum prices that energy suppliers can charge some groups of customers are reviewed by the energy regulator, Ofgem. This is also known as an energy price cap.
Your prices changed on 1 April 2020. See your current prices.
If you're on one of our standard variable tariffs - E.ON EnergyPlan or E.ON EnergyPlan Assist - your prices also changed on 1 April 2020. See your current prices.
We offer tariffs for Pay As You Go (PAYG) and Prepayment customers. So whether you top up with a key or card, online or at the Post Office, we've got you covered.
Smart meters are self-reading and put you in control of your energy, they show you how much you’re spending on your energy in pounds and pence, keeping you on track.