For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.
We’re now ready to continue installing smart meters after making changes to our installation process.
We have developed a no contact installation process which all our technicians will follow, see our smart meter pages for more information.
We're still working hard to assist customers who need a new boiler. Please see our dedicated page to see how we're managing installations.
Get up to £400 off a solar battery when you buy any solar package from us.
Offer ends 2 October 2020. Terms and conditions apply.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
This will only affect you if you’re on one of our variable tariffs or pay for your energy in certain ways.
Every six months, the maximum prices that energy suppliers can charge some groups of customers are reviewed by the energy regulator, Ofgem. This is also known as an energy price cap.
From 14 August we're showing your new prices on our website, but you won't start paying these prices until the first time you top up your meters after 1 October. See your current prices.
If you're on one of our standard variable tariffs - E.ON EnergyPlan or E.ON EnergyPlan Assist - your prices also changed on 1 October 2020. See your current prices.
We offer tariffs for Pay As You Go (PAYG) and Prepayment customers. So whether you top up with a key or card, online or at the Post Office, we've got you covered.
Smart meters are self-reading and put you in control of your energy, they show you how much you’re spending on your energy in pounds and pence, keeping you on track.