The government grant for home improvements includes measures to insulate your home:

External wall insulation

External wall insulation (EWI) involves fixing a layer of insulation material to the wall, then covering it with a reinforcement and a modern thin-coat render. 

EWI could save you up to £375² per year off your energy bill.

 

Cavity wall insulation

Cavity walls can be insulated by injecting insulation material into the cavity from the outside. The cavity is located between the inner and outer brickwork of the property. Cavity wall insulation (CWI) stores the heat within the inner walls, bouncing it back into the room and holding it for longer. It also works in reverse by keeping your house cooler in the summer months.

CWI could save you up to £180² per year off your energy bill.

 

Loft insulation

Loft insulation is a barrier of material within your roof space. It’s like a woolly hat for your roof and helps the property retain heat.

Insulating your loft could save you up to £200² per year off your energy bill.

 

Under floor insulation

Under floor insulation (not to be confused with underfloor heating) can be installed where the floorboards are suspended and there is a gap which can be insulated. Newer homes generally have ground floors made of solid concrete while older homes are likely to have suspended timber floors. A mesh will be used to secure the insulation to the other side of the flooring.

Under floor insulation could save you up to £55² per year off your energy bills.

 

Non-UPVC door upgrades

A properly fitted new external door should include an effective draught-proofing system. Existing doors can be improved by fitting draught-proofing strips around the seals and the letterbox.

A new door could save you up to £20² per year on your energy bills.

 

Single glazed window replacement

Replacement energy efficient glazing covers both double and triple glazing. These are windows with two or more glass panes in a sealed unit.

Replacing your single glazed windows could save you up to £107² a year on your energy bills.

External wall insulation (EWI) benefits properties built before the 1920s with solid walls. It involves fixing a layer of insulation material to the outside wall, then covering it with a reinforcement and a modern thin-coat render. Reducing your energy bills by keeping the heat in and the cold out.

Cavity walls can be insulated by injecting insulation material into the cavity from the outside. The cavity is located between the inner and outer brickwork of the property. Cavity wall insulation (CWI) stores the heat within the inner walls, bouncing it back into the room and holding it for longer. It also works in reverse by keeping your house cooler in the summer months.

Under floor insulation (not to be confused with underfloor heating) can be installed where the floorboards are suspended and there is a gap which can be insulated. Newer homes generally have ground floors made of solid concrete while older homes are likely to have suspended timber floors. Making sure your floor is suitably insulated will keep your property warm and help reduce your energy costs.

A properly fitted new external door should include an effective draught-proofing system. Existing doors can be improved by fitting draught-proofing strips around the seals and the letterbox. Reducing your heat loss and your energy bills.

Replacement energy efficient glazing covers both double and triple glazing. These are windows with two or more glass panes in a sealed unit. Installing these new windows will not only make your home more energy efficient, it’ll also reduce your energy bills too.

Air source heat pumps (ASHPs) are an electrical system that absorb heat from the outside air to heat your home and hot water. This makes them an energy efficient method of heating your home. They are seen as the long-term replacement of gas boilers. It has to be 300mm away from the property and when installed, has to be on a solid base.

 

Smart Heating Control allow you to manage your heating remotely from a computer, tablet or smartphone, in a more sophisticated way. One advantage of a smart heating control system is that you can make changes remotely if your plans change – for example, you can change the time that your heating comes on if it turns out you will be home sooner or later than you thought.

The government grant for home improvements includes measures to heat your home more efficiently:

Air Source Heat Pumps

Air source heat pumps (ASHPs) are an electrical system that absorb heat from the outside air to heat your home and hot water. This makes them an energy efficient method of heating your home. They are seen as the long-term replacement of gas boilers. It has to be 300mm away from the property and when installed, has to be on a solid base.

Depending on the type of heating systems it’s replacing, an air source heat pump could save you up to £1,200² per year off your energy bills.
 

Solar PV

Solar PV (Solar Photovoltaics) is the generation of electricity using energy from the sun. By installing Solar PV panels you can produce free, green energy for your home or business. Solar electricity panels capture the sun’s energy and convert it into electricity that you can use in your home.

A solar PV system could save you up to £280² per year off your energy bills.
 

Smart heating controls

Smart Heating Control allow you to manage your heating remotely from a computer, tablet or smartphone, in a more sophisticated way. One advantage of a smart heating control system is that you can make changes remotely if your plans change – for example, you can change the time that your heating comes on if it turns out you will be home sooner or later than you thought.

Privacy Notice

This notice sets out how your Local Authority will use your personal data, and your rights. It is made under Articles 13 and/or 14 of the General Data Protection Regulation (GDPR).

This notice relates to data collected under Green Homes Grant Local Authority Delivery Scheme operated by your Local Authority and E.ON Energy Solutions, which is funded by the Green Homes Grant Local Authority Delivery Scheme (GHG LAD) run by the Department for Business, Energy and Industrial Strategy

 

YOUR DATA

The data

We will process the following personal data:

Customers:

-       Address and details of property receiving the GHG LAD installation(s)

-       Details about the GHG LAD installation(s) installed at the property, including type, size and cost

-       Contact address (if not the property receiving the GHG LAD installation(s))

-       Address and details of property offered, but not receiving, the GHG LAD installation(s)

-       Your name

-       Household income and any other scheme eligibility information

-       Any financial contribution you have made towards the GHG LAD installation(s)

-       Details about the expected energy, carbon and cost savings expected to be delivered by the installation, including pre- and post-installation property EPC details where appropriate

-       Email address

-       Phone number

 

Installers:

-       Your name

-       Relevant accreditation and registration information

-       Contact address

-       Email address

-       Phone number

-       Details of GHG LAD installations delivered

-       Whether directly contracted or sub-contracted by LA to install GHG LAD installations

-       The number of employees in your organisation

Purpose

The purpose(s) for which we are processing your personal data is to support the delivery and administration of the Green Homes Grant Local Authority Delivery Scheme and GHG LAD (together the Scheme).

Delivery and administration of the Scheme may require linking of your data to other datasets held by your Local Authority or the Department for Business, Energy and Industrial Strategy (BEIS).

BEIS will be conducting an evaluation of the Scheme. This may include you being contacted to take part in further research. Where the research involves processing of personal data in addition to that already collected for delivery of the Scheme, you will be given the opportunity to opt-in to that research at the point of contact.

Your data may also be used for statistical, research and fraud prevention purposes.

Legal basis of processing

The legal basis for processing your personal data is:

a) Consent: You consent to us doing so

(b) Contract: It is necessary for the performance of a contract to which you are a party

OR

It is necessary in order to take steps at your request prior to entering into a contract

(c) Legal obligation: It is necessary to comply with a legal obligation placed on us as the data controller [describe the legal obligation]

(d) Vital interests: It is necessary to protect your vital interests, or the vital interests of another person [describe the vital interests]

(e) Public task: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller, such as the exercise of a function of the Crown, a Minister of the Crown, or a government department; the exercise of a function conferred on a person by an enactment; the exercise of a function of either House of Parliament; or the administration of justice [describe the task or function]]

Public task: Processing is necessary for the performance of a task carried out in the public interest .

The specific public task is the delivery, administration and evaluation of, as well as statistical, research and fraud prevention purposes relating to, the Scheme, a government funded scheme aiming to raise the energy efficiency of low energy performance homes (those rated at EPC Band E, F or G), including off-gas grid homes. Funding is provided to Local Authorities who engage consumers and manage the delivery of installations in homes.

Consent: Use of your personal data to contact you to take part in further research will be subject to your consent.

The processing of personal data relating to criminal convictions and offences or related security measures is not carried out under official authority, but is authorised because it meets one of the following conditions.

 the data subject has given consent for the processing.

Recipients

Your personal data will be shared with:

-       E.ON Energy Solutions

-       Your Local Authority

-       The Department for Business, Energy and Industrial Strategy (BEIS) and its contractors for delivery, administration and evaluation of the scheme, statistical, research and fraud prevention purposes.

-       Ofgem and delivery partners of central and local government home energy schemes such as the Energy Company Obligation and Renewable Heat Incentive

Your personal data may also be shared with other Government departments where necessary.

We may share your data if we are required to do so by law, for example by court order or to prevent fraud or other crime.

As your personal data will be stored on our IT infrastructure it will also be shared with our data processors E.ON Energy Solutions

Personal data shared with BEIS will be stored on their IT infrastructure and will therefore also be shared with their data processors Microsoft and Amazon Web Services.

Retention

Your personal data will be stored securely by us and we will only retain your personal information for as long as necessary to fulfil the purposes we collected it for and to meet our statutory reporting requirements. We will store and retain your information in line with the Council’s retention policy.

for a maximum period of 1 Year

Your personal data will be stored securely by BEIS for a maximum period of 25 years following the close of the Scheme. BEIS may choose to store anonymised data beyond this period.

YOUR RIGHTS

You have the right to request information about how your personal data are processed, and to request a copy of that personal data.

You have the right to request that any inaccuracies in your personal data are rectified without delay.

You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.

You have the right to request that your personal data are erased if there is no longer a justification for them to be processed.

You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.

You have the right to object to the processing of your personal data where it is processed for direct marketing purposes.

You have the right to object to the processing of your personal data.

You have the right to withdraw consent to the processing of your personal data at any time, where processing is based on your consent.

Where the processing is based on consent, or where it is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the data subject’s request prior to entering into a contract:

You have the right to request a copy of any personal data you have provided, and for this to be provided in a structured, commonly used and machine-readable format.]

HOW TO MAKE A REQUEST

If you wish to make a request associated with any of the rights listed above, contact your Local Authority or BEIS using the contact details at the bottom of this notice.

Your personal data will not be processed outside the UK and European Economic Area (EEA), or by an international organisation

As personal data shared with BEIS will be stored on their IT infrastructure, and shared with their data processors Microsoft and Amazon Web Services, your data may be transferred and stored securely outside the European Economic Area. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.

COMPLAINTS

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator.  The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113

Email: casework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

CONTACT DETAILS

The data controllers for your personal data are your Local Authority and the Department for Business, Energy and Industrial Strategy (BEIS).

You can contact the BEIS Data Protection Officer at:

BEIS Data Protection Officer
Department for Business, Energy and Industrial Strategy
1 Victoria Street
London
SW1H 0ET

Email: dataprotection@beis.gov.uk