For further information about how we're helping our customers please see our dedicated page.
Prepayment and Smart Pay As You Go customers should also check this page for regular updates.Â
We’re now ready to continue installing smart meters after making changes to our installation process.
We have developed a no contact installation process which all our technicians will follow, see our smart meter pages for more information.Â
We're still working hard to assist customers who need a new boiler. Please see our dedicated page to see how we're managing installations.
Get £500 off our sleek, modern look, in-roof solar panel package and spread the cost with different ways to pay.Â
We also have a range of other solar packages to suit you and your budget. Offer ends 31 August. Terms and conditions apply.
Get access to view your bills, give us your meter readings, check what tariffs we have available and much more when you register online.
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View our FAQs on managing your energy when you move home
