Meters for your housing development
We provide a one-stop shop for all your metering needs. From planning, to connecting new houses to a gas or electricity supply.
Call us on 0345 301 5921
Your connection journey
1. Registering your site
First, please complete the site Meter and Energy Supply application form for your residential plots and any associated commercial supplies. We’ll email the form to you.
2. Registering your supplies
You’ll need to find out your electricity and gas supply numbers.
For electricity, this is known as your Meter Point Administration Number (MPAN) and you can get it from your local electricity distributor. If you’re not sure who your distributor is, you can find out at energynetworks.org.
For gas, it’s called your Meter Point Reference Number (MPR). To get it, simply call the MPR enquiry line on 0870 608 1524 and ask for your MPR. We’ll also need some details about your energy use.
3. Preparing for your meters
Once your site is ready and any relevant infrastructure work has been done, you’ll need to get in touch with us 10 working days before you’d like your meters fitted, to arrange installation.
4. Fitting your meters
We offer flexible one day slots for meter fitting and will fit your meters on the day or days that suit you best. If the installation can’t go ahead for any reason, then please let us know as least two working days before your appointment.
5. Validating your meters
Once your meters are fitted, we may visit your site and validate the meter serial numbers and address details.
6. Helping you hand over to homeowners
We’ll give you hand over forms, so you can quickly and easily hand over the electricity and gas supply for each plot to the homeowner. You’ll need to return completed forms to us within 10 days of legal completion. We’ll also provide you with welcome packs for homeowners, which will explain all they need to know about their energy supply when they move in. We’ll check the postal information for each plot too, to make sure important information about their electricity and gas doesn’t go astray. Once everything is in the homeowner’s name, we’ll send you a final bill, based on the meter reading you’ve given us.
7. And finally
Your Field Account Manager will be on hand to help you with any other projects or sites you may have, both now and in the future.
FAQs about our business electricity connection services
How do I find out who my electricity supplier is?
To find out who supplies your gas, you can call the Meter Number Helpline on 0870 608 1524 (calls cost 7p per minute, as well as your normal call charges). For electricity, the number you need to call depends on where you live.
Northern Scotland - 0800 048 3515
Central and Southern Scotland - 0330 101 0300
North West England - 0800 195 4141
North East England - 0845 070 7172
Merseyside and North Wales - 0330 101 0300
South Wales, Midlands and South West England - 0845 601 5972
London, East and South East - 0845 601 4516
South England - 0845 026 2554
What is an MPAN, and where can I find mine?
Your MPAN is your Meter Point Administration Number (MPAN) and you can get it from your local electricity distributor. If you’re not sure who your distributor is, you can find it at energynetworks.org.
What is an MPR, and where can I find mine?
This is the Meter Point Reference number; your gas supply number. It’s a unique registration number given to domestic and small business gas customers, and relates to the pipework that has been installed at the property.
How do I make sure I get the right type of meter?
We’ll look at your estimated consumption and recommend a meter type and tariff that suits your requirements. From a single or flexi rate, to a restricted hours meter, we’ll make sure it best suits your needs. For a new build, if you find your consumption increasing, we can always upgrade the meter for you.
How long will it take to install my meter?
We’ll provide timings once you accept our quote. These can vary depending on the service you need. An electricity meter installation can take from 10-15 working days to install. A gas meter takes around 6 working days to install.
Who will install my meter?
This will depend on the work required and your location. Your meter will either be installed by our Energy Services business or by a third-party supplier.
How much will it cost to have new meters installed?
The meter and installation are free of charge. For more information about our energy tariffs, see our standard and prepayment prices. We have alternative products and payment options once your registration is complete.
Why do you need to process a credit check?
Credit checks are carried out for all customers who require a supply contract with us. When applying for a gas or electricity meter and a supply contract, you’ll need to provide the bill payer’s details and either a company registered office number, or if you’re a sole trader, your home address and date of birth. All supply contracts are subject to a satisfactory credit rating.
Am I tied into a contract?
E.ON will be your supplier from the date of registration. You will need to contact your chosen supplier should you require registering with another supplier.
What if I already have cables or pipework, but no meter?
For electricity you'll need your MPAN. If you're told that a supply number doesn't exist, please call us on 0345 301 5921 and we'll arrange for a supply number to be created, which can take up to 15 working days. You'll be asked if your cable is live and if there is an electricity supply.
For gas please contact your gas transporter to arrange a live/dead check. If your pipework's live, please contact us on 0345 301 5921 and we'll arrange for an MPR number to be created for your property which can take up to 5 working days. Once that's done, we can arrange to install your meter.