100% renewable electricity from us
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Frequently asked questions
What does renewable electricity mean?
It means that the electricity provided to all our residential customers is backed by 100% renewable electricity as standard, regardless of the tariff you choose.
What is renewable electricity?
Renewable electricity is electricity generated from a renewable source such as wind, biomass and solar.
We match the electricity you use with 100% renewable electricity backed by renewable electricity certificates that we source externally that guarantee an equivalent amount of renewable electricity was generated to that consumed.
What are renewable electricity certificates?
Renewable electricity certificates guarantee that electricity is generated from a renewable source – providing evidence that electricity consumption is matched by electricity generation from 100% renewable sources.
For example, in the UK there are schemes called REGOs, a Government backed scheme which guarantees all the electricity supplied to customers is matched with the equivalent amount from 100% renewable sources in the UK, rewarding renewable power generators and promoting future investment in the supply of renewable electricity for the grid.
How much will this cost?
We are making this change for all our residential customers, regardless of tariff and with no extra cost to you.
What if I’m already paying for clean energy as part of my tariff?
If you have already agreed to receive renewable electricity in the form of our ‘bolt on’ tariff you will stop paying this contribution.
We’ll be contacting you in the next few weeks to let you know what this means for you.