Solar Maintenance and Aftercare
Is your system underperforming?
Get in touch
If you still have concerns, you can email the E.ON Care Solar team and they’ll be in touch.
Frequently asked questions
What is a Feed-In-Tariff?
The Feed-in Tariff (FiT) scheme, was introduced by the Government in April 2010 and finished in March 2019. It was designed to help generate more renewable energy across the UK. Under the FiT scheme, the owner of an approved solar power system will get paid for all the electricity the solar panels produce. The is managed on behalf of OFGEM by a designated FiT Administrator.
What happens if I want to move home?
If you are receiving Feed-In Tariff payments, you will be registered as the asset owner with your chosen FiT Administrator. When moving home, you can either have an agreement with the new owner so that you continue to be the asset owner (and receive the FiT payments) or you will need to contact your FiT Administrator to arrange a transfer of ownership.
Will my electricity meter work differently?
Your electricity meter will continue to record the electricity you use, but it may tick over at a slower rate when your panels are generating electricity, it may even stop for a short space of time if you're generating more than you're using.
What is a Rent-a-Roof Scheme?
This is when a company installs the system for free (or nominal fee) but retain ownership of the asset so that they can claim Feed in Tariff payments to recoup the cost of installation. The home owner will have signed a lease with the company running the scheme, which effectively rents the roof to them for a period of up to 25 years. Land Registry have a copy of the lease, as it is attached to the property.
What is an MCS Certificate?
MCS stands for 'Micro Generation Certification Scheme', it’s a certificate to confirm that your installation has been enrolled within the Micro Generation Certification Scheme and has been installed by an accredited MCS certified installer. The MCS is the independent Government backed scheme that certifies micro generation products such as solar photovoltaic panels