There are different versions of our Terms and Conditions, depending on how we supply you, as well as general Terms and Conditions that apply to all large energy users.
These rates apply to de-energised sites contracted under our general Terms and Conditions, allowing us to recover third party costs of connecting to the National Grid.
These rates apply if we keep supplying a site under the general Terms and Conditions after the prices that were originally agreed have lapsed or been terminated.
Deemed contract rates apply if we supply a site with gas but a contract hasn't yet been agreed. For example, if your business moves into premises that we already supply.
Deemed contract rates apply if we supply a site with electricity but a contract hasn't been agreed. The Deemed Contract remains until we agree a contract or stop supply.
There’s no such thing as an ‘average’ business, so we take a look at how companies like yours (and your rivals) are changing the way they think about energy to earn a competitive advantage.