Additional charges

Please find below details of any charges we may make in addition to your energy prices.

Reason for charge

Amount

Request for paper copy bill(s) or statement

£1 per copy bill inc. VAT (up to a maximum of £9)

Meter de-energisation and meter move (if moved more than 12 inches)

Dependent on meter type and size

Debt collection fee

£10

Debt resolution visit fee (formerly pre-disconnection fee

£55

Warrant application fee

£60

Warrant fee

£266

Legal team litigation and interest claimed fees

Determined on a case by case basis

DCA administration fee

 £5