We may use IP address information, collected from businesses visiting our site, to contact business visitors about their experience or for marketing purposes. Carry on browsing if you’re happy with this, or manage your settings here
Manufacturing processes come with unique energy demands – but there are ways to keep costs down
Office environments have their own unique energy challenges. Here’s how to tackle them.
In your industry, it’s not just customers that consume. Get the full picture of energy costs here.
Shops and retail units can be much more efficient.
You can get in touch with us using the form below, and we'll get back to you within 48 hours. If your query is about an existing account, please let us know your account number.
If you have a question that needs a more immediate answer, then give us a call between 8am and 6pm Monday to Friday, or why not try contacting us on Twitter (@EONhelp) instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.
You can also take a look at our frequently asked questions; we may already have an answer to your question.
Please use the drop down list to select the subject that best describes the type of question you have.
Please use the drop down list to select the subject that best describes the type of question you have
Please confirm your email address
Please enter your telephone number including area code.
Please enter your account number without spaces. You can find this on most correspondence from us.
Please include up-to-date meter readings and the meter serial number (which you can find on your meter) in the 'My Query' field, along with your question.
If you have a query which relates to smart meters please enter this in the space below. If your query relates to an AMR meter, please change 'Your Query Subject' to 'Billing/Payment/General Query'.
Please enter your message or query.
If you're moving home, please complete our online form, or call us on 0345 303 3020 and we'll manage the transfer of your gas and electricity.
Find out how we can make your business more profitable in unexpected ways
Get a quote for a one, two or three year fixed price plan online now.
For a quick answer you can tweet your question to @EONhelp anytime from 8am-8pm, Monday to Friday or 8am-6pm Saturdays.