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So here are some tips of what to do in an emergency. We hope you find them useful and please feel free to get in touch with us if there's anything else we can help with.
Electricity emergencies – what to do when the power goes off.
Gas emergencies – what to do if you smell gas or think there's a leak.
Back to help and support
It’s the responsibility of every large energy user to be prepared to cope with a Gas Supply Emergency. UK gas supplies have become more reliable in recent years. However, as gas supply is influenced by a wide range of events, such as unusual weather conditions, supply failures and European gas demand, it’s hard to predict when there may be a shortage. Visit our Gas Emergencies page for more detailed information.
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