Help and support

Search our frequently asked questions using the tab on the right hand side (ask us a question) to see if we can help online.

Got an online account? You can login to change your tariff, make a payment, submit meter readings or change your Direct Debit. Login or register now.

Don't have an online account yet? You can still submit meter readings and make a payment online (you just need your account number on hand).

These are our most frequently asked questions

If these don't help, visit our Sales compensation fund help pages



Still stuck? Get in touch by email or phone

These are our most frequently asked questions

If these don't help, visit our emergency safety help pages



Still stuck? Get in touch by email or phone

These are our most frequently asked questions

If these don't help, visit our new connections help pages



Still stuck? Get in touch by email or phone

These are our most frequently asked questions

If these don't help, visit our E.ON Price Alert help pages



Still stuck? Get in touch by email or phone

These are our most frequently asked questions



If these don't help, visit our MiData help pages



Still stuck? Get in touch by email or phone