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  • There's still time to opt in to Price Alert

    • Our Price Alert scheme is coming to an end on 31 March 2017
    • You'll no longer be able to opt in on any tariff
    • We'll write to all our customers who are opted in on tariffs with Price Alert to let them know what happens next


    Not opted in?*

  • *See if you're able to benefit

    You can opt in on any tariff, but you'll only get a Price Alert by being on one of our older fixed price tariffs and have an online account. You'll be able to find out which tariffs offer Price Alert by taking a look at our terms and conditions. It's in section 14 of our expired tariffs that included Price Alert.

    Unfortunately it's no longer available for any of the tariffs we're currently offering.

  • What's it about?

    With an online account, we can send you an email whenever there's a cheaper version of your current fixed price tariff, so you'll always know when you could save money.

  • Getting started

    Log in or create an online account and then select 'update my details' from your account menu. All you need to do is tick a box and we'll take care of the rest.

  • The boring bit

    We know you're probably really busy, so we've pulled out the T&Cs for Price Alert so you can find out how it works without having to search for them.

  • Don't want to opt in online?

    Give us a ring on 0345 052 0000 and we'll set you up, but you'll still need an online account to get a Price Alert. Lines are open 8am to 8pm Monday to Friday, and 8am to 6pm on Saturdays.