Terms and Conditions

For E.ON Energy Installation Services

Definitions, Terms and Conditions for our Installation Services

Definitions

E.ON Energy Installation Services Ltd (E.ON EIS) is a company registered in England and Wales. Our company registration number is 09965944 and our registered office is at Westwood Way, Westwood Business Park, Coventry, CV4 8LG. Our correspondence address being at Greenwood House, Westwood Business Park, Coventry, CV4 8TT.

 

References to “we”, “us” and “our” in these Terms and Conditions are to E.ON Energy Installation Services Limited. References to “you” or “your” in these Terms and Conditions are to you as a user of the Website.

 

"Eligible customers" means customers who are able to take part in an offer subject to fulfilling the criteria referred to in these Terms and Conditions.

 

"Energy expert" are our in-home surveyors.

 

“Material” means content, data and materials (including but not limited to information, reports, reviews, comment and opinion) delivered to you as part of the Services (whether on a computer screen, in email or paper format) or contained in the Website, including the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software.

 

“Third Party Website” means the website of a third party which is linked to or from the Websites or on frames within the Websites. This includes, for example, the websites of our selected third party partners who we authorise from time to time to make available access to certain of our Services from those websites.

 

“Website Terms and Conditions” means the terms and conditions set out here. “Your Data” means information and data you have provided to us on or in connection with the Website, which may from time to time include Personal Data as defined by the Data Protection Act 1998 (as amended or re-enacted from time to time).

 

“Referrer” means an eligible customer that is entitled to refer family and friends to receive installation works for a reward (£50 high street voucher).

 

“Referee” means a friend or family member of a Referrer that has contracted with E.ON Energy Installation Services to receive installation of a boiler or solid wall insulation and has used the Referrers referral code on the quote.

1. Introduction

1.1 The Website is provided by E.ON Energy Installation Services Limited, a company registered in England and Wales with company number 09965944. Our registered office is at Westwood Way, Westwood Business Park, Coventry, CV4 8LG.

 

1.2 You can contact us by email at eon@installationservices.co.uk or call 0330 400 1083.

 

1.3 These Website Terms and Conditions govern your use of the Website. You should read these Website Terms and Conditions carefully. We intend to rely on these Website Terms and Conditions and it is our intention that you will be legally bound by The Website. If you apply for any product or service we’ve mentioned on this website, the specific terms and conditions of the product or service will apply.

 

1.4. You may have other consumer rights granted by law and these Website Terms and Conditions do not affect such rights.

 

1.5 To use this Website, you need a browser like Microsoft Internet Explorer 10+, Mozilla Firefox 29+, Chrome 34+ and any other modern web browser compatible with HTML5 and CSS3.

2. Terms of Use

2.1 Unless otherwise stated, We and/or its licensors own the intellectual property rights in the Website and Material on the Website. Subject to the license below, all these intellectual property rights are reserved.

 

2.2 You are permitted to access and view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions set out below and elsewhere in these Website Terms and Conditions.

 

2.3 The Material and content of the Website may not otherwise be copied, reproduced, republished, uploaded, posted, transmitted, distributed or used in any other way unless expressly authorised by us in Writing.

 

2.4 You must not use this Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

 

2.5 You must not use this Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

 

2.6 You agree not to upload, post, otherwise transmit or provide access to any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of the Website, or the computer software or hardware or telecommunications equipment of any other person.

 

2.7 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this Website without our express written consent.

 

2.8 You acknowledge that we may, from time to time, temporarily withdraw access to Website for maintenance, management or revision.

 

2.9 We may by providing you notice immediately terminate the Website. You are free to stop using the Website at any time.

3. No warranties

3.1 While we try to ensure that the Website is functioning correctly, this may not always be achievable. We do not guarantee that the Website will be available all the time.

 

3.2. We do not warrant or guarantee that the Website will be compatible with all or any hardware and software which you may use.

 

3.3 We use reasonable skill and care in the supply of information made available to you. However, in the case of information we obtain from third parties, we cannot guarantee that any of that information is correct, accurate, complete, error-free or up-to-date.

 

3.4 Except for the commitments we expressly make in these Website Terms and Conditions and any additional commitments arising out of your consumer rights granted by law, we do not make any other commitments or warranties about the Website.

 

3.5 Nothing on this Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial matter you should consult an appropriate professional.

4. Limitations of liability

4.1 We will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this Website:

- for any loss or damage suffered by you which was not a reasonably foreseeable or obvious consequence of us breaching these Website Terms and Conditions.

- for losses which you suffer due to any events beyond our reasonable control.

- for losses which you suffer which are not directly caused by our actions (or our failure to act).

- for any losses which you suffer due to your own breaches of these Website Terms and Conditions.

- for any losses for any damage caused to any hardware or software used to access or use the Website (unless we have been negligent). for any indirect, special or consequential loss; or

 

4.2 Our aggregate liability to you arising out of or in connection with the Website shall not exceed £100.

 

4.3 Nothing in these Website Terms and Conditions will exclude or limit our liability in respect of: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation on our part or matters which it would be illegal or unlawful to exclude or limit, or to attempt or purport to exclude or limit, its liability.

 

4.4 For further information about your legal rights and how they may be affected by these Website Terms and Conditions including this section on our liability to you, we advise you to contact your local Citizens Advice Bureau.

5. Miscellaneous

5.1 These Website Terms and Conditions are a contract between you and us and form the entire agreement between us. No-one except us and you has any right to enforce these Website Terms and Conditions by virtue of the Contracts (Rights of Third Parties) Act 1999.

 

5.2 You may not transfer any or all of the rights granted to you under these Website Terms and Conditions to any other person.

 

5.3 All communications between us will be conducted in the English language.

 

5.4 We may revise these Website Terms and Conditions from time-to-time. Revised Website Terms and Conditions will apply to the use of this Website from the date of the publication of the revised Website Terms and Conditions. Please check this page regularly to ensure you are familiar with the current version.

 

5.5 If a provision of these Website Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

6. Friends and family offer

6.1 Eligibility

• To be eligible as a Referrer you must have received a valid installation from E.ON Energy Installation Services of a boiler, cavity wall insulation or solid wall insulation only and be resident in the E.ON operating areas (see below).

• Referees do not need to be an existing E.ON Energy Solutions supply customer to participate in this offer but they must live at a different UK address of the Referrer, be resident in the E.ON operating areas (see below) and must be a new E.ON Energy Installation Services customer receiving their first installation product.

• Referees can utilise only one referral code per household they may own and multiple referral codes cannot be applied.

• Referees will become eligible as a Referrer after installation has been completed and full payment for the install has been received by E.ON.

• This offer is not available to EON group employees. •This offer may not be used for commercial use.

• This offer cannot be used in conjunction with any other E.ON promotional offer (including offers available from both E.ON Energy Solutions Limited and E.ON Energy Installation Services Limited).

 

6.2 How to participate:

• Eligible customers (Referrers) will receive a letter with a unique referral code once your installation has been completed and we have received full payment for the install.

• Referrers shall receive one referral code which can be distributed to unlimited Referees.

• Referrers must distribute the referral code to friends and family members prior to the Referee booking a home survey.

• Referees must quote the referral code during the assessment booking process. Referral codes quoted later in the process will not be accepted.

• Where referral codes have been distributed and applied in accordance with the above terms, E.ON will send a £50 high street voucher to both Referrers and Referees once Referees have received their installation and E.ON have received full payment for that installation. Vouchers will be sent within 28 days of Referees payment being received.

 

6.3 The offer

• Eligible Referrers and Referees will receive a high street voucher to the value of £50.

• The £50 high-street voucher will be sent to Referrers and Referees within 28 days of receiving payment from the relevant Referee for their installation works.

• The £50 high-street voucher can only be used in stipulated stores – please see voucher for more details.

• The £50 high-street voucher is not transferrable or exchangeable and cannot be exchanged for a cash alternative or other form of compensation.

• The voucher is not for re-sale. •Any unredeemed values will expire upon the expiry date stipulated on the voucher. We will not be liable to you for any value you fail to redeem. The voucher value will expire on the date stipulated. •Separate voucher terms may apply – For further terms go to https://www.highstreetvouchers.com/gift/terms-conditions

 

6.4 General

• This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944).

• The offer can be withdrawn by E.ON Energy Installation Services at any time – we will provide you notice on our website if we plan to do so.

• By participating in this promotional offer, participants consent to the use of their personal information as set out in E.ON Energy Installations privacy policy

• Offer applicable to Mainland UK and areas where EON operates. E.ON does not operate in the following areas: ◦PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, ZE, HS, IV, AB, DD, PH, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, KW, IM, CA, LA, TR ◦And any postcodes that are not in mainland UK i.e. Ireland, Isle of Man etc

• To the furthest extent permitted by law E.ON Energy Installation Services will not be liable to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this promotional offer, or by any failure, delay, interruption or otherwise of the provision of the voucher, or by E.ON Energy Installation Services failure to perform any of its obligations under these Terms.

• Nothing in these Terms excludes or limits E.ON Energy Installation’s liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

• This offer and these promotional terms are governed by English Law.

7. Finance options

7.1 To apply for finance, applicants must:

• Be aged between 18 years and 75 at the time of application
• Be a permanent UK resident and have lived in the UK for the last 3 years (unless you are HM Forces personnel)
• Be a homeowner or landlord
• Be employed, retired or in receipt of disability allowance 
• Not be unemployed, a student or a homemaker 
• Have a good credit history with no previous bankruptcies, IVAs, Debt Relief Orders, recent CCJs or defaults
• Are not aware of any significant changes which may adversely affect your ability to continue making repayments in the future
• Have a fixed landline telephone number (including broadband lines)
• Have a bank account which supports monthly Direct Debit payments
• Have a debit card in the name of the applicant
• Have a valid email address

 

7.2 E.ON reserves the right to amend its finance offering at any time and may withdraw at short notice.

 

7.3 E.ON Energy Installation Services Limited is registered in England and Wales under company number 09965944 with its registered office at Westwood Way, Westwood Business Park, Coventry, CV4 8LG. E.ON Energy Installation Services Limited is authorised and regulated by the Financial Conduct Authority in relation to credit broking services under number 750410 on the Financial Services Register. E.ON act as a credit broker, not a lender and work exclusively with Creation Consumer Finance Ltd who act as the lender. Creation Consumer Finance Ltd is authorised and regulated by the Financial Conduct Authority under firm number 311518. Registered office: 4th – 6th floor Wellington Buildings, 2 – 4 Wellington Street, Belfast, BT1 6HT. Correspondence address: Chadwick House, Blenheim Court, Solihull, B91 2AA.

 

7.4 4 years interest free available for all customers who book an in-home survey or receive an online quote before 30 September 2019. 

8. Tariff bundle offer

8.1 The offer

• Between 21 May and 31 August 2018 E.ON Energy Installation Services (“E.ON EIS”) will offer eligible customers £120 cash back on their E.ON energy bill when they have a new boiler installed by us and have, or agree to have, both their electricity and gas supplied by E.ON Energy Solutions Limited.

• This offer is only available to customers through either the E.ON Home Moves Team or where they have received an email outlining the offer between 21 May and 31 August 2018 and are eligible for the £120 cashback in accordance with these offer terms and conditions.

• The £120 cash back is only available with a standard boiler purchase when you have, or switch to, an E.ON Energy Solutions Limited dual fuel tariff at the same premises as the boiler installation (please refer to the ‘how to participate’ section below).

• Only one payment of £120 cash back will be paid per boiler installation. Boiler purchases are unlimited and eligible customers can purchase and install more than one boiler at different premises and be eligible for the offer in respect of each installation, subject to the customer providing a unique E.ON Energy supply account number for an E.ON Energy dual fuel tariff for each premise where a new boiler is installed.

 

8.2 Eligibility 

• This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944). 

• The offer is applicable to Mainland UK and areas where E.ON EIS operates. E.ON EIS does not operate in the following post code areas. If you live in one of these postcode areas you will not be able to take up this offer: PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, KW, IM, CA, LA, TR, ZE, HS, IV, AB, DD, PH and any postcodes that are not in Mainland UK i.e. Ireland, Isle of Man etc.

• This offer is open to all customers who purchase and complete the installation of a boiler from E.ON EIS and who also have a gas and electricity account with E.ON Energy Solutions Limited. If you are not currently an E.ON Energy Solutions Limited customer you can switch your gas and electricity supply to one of our eligible tariffs within 90 days of your boiler installation being completed. Further information on ‘how to participate’ and switch your supply is set out below.

• The offer is only open to customers over 18 years old who have a dual fuel account. Single fuel accounts are not eligible for this offer. An eligible tariff or 'E.ON dual fuel tariff' means a tariff offered by E.ON Energy Solutions Limited for electricity and gas supply, but excludes:
        • E.ON Go Online   
        • Click and Save
        • E.ON Fixed 1 Year Collective 
        • uSwitch Exclusive 1 Year
        • Landlord Tariff

• If you are an existing E.ON Energy Solutions Limited dual fuel tariff customer (excluding the Landlord Tariff) and are already supplied under one of these tariffs at the point of installing a boiler, you will still be eligible for the £120 cash back.

• In order to take up the offer, customers must meet the following requirements under either Option one or Option two:

• Option one
        • Purchase and complete the installation of a boiler from E.ON Energy Installation Services; and 
        • Switch their gas and electricity supply to an eligible E.ON Energy Solutions Limited dual fuel tariff within 90 days of the boiler installation.
        • Switch their existing E.ON single fuel supply to an eligible E.ON Energy Solutions Limited dual fuel tariff within 90 days of the boiler installation.  

• Option two
        • Purchase and complete the installation of a boiler from E.ON Energy Installation Services; and 
        • Be an existing E.ON Energy Solutions Limited dual fuel customer on an E.ON Energy Solutions Limited dual fuel tariff at the time of the boiler installation. 

• E.ON Energy Solutions Limited dual fuel tariffs that are eligible for this offer are not exclusive tariffs available only as part of this offer.

• Except for the Friends and Family offer, this offer cannot be used in conjunction with any other E.ON promotional offer (including offers available from both E.ON Energy Solutions Limited and E. ON EIS). The Friends and Family offer can be accessed here.

• The customer is responsible for changing both their gas and electricity supplies to E.ON Energy Solutions Limited. E.ON EIS does not guarantee that the customer will be able to change supplier and switch their gas and electricity supply to E.ON Energy Solutions Limited.

• It shouldn’t take more than 21 days to switch you over to us, unless:
        • You've agreed a later date with us, or 
        • Your old supplier won’t let you switch. This might be because you owe them money, or 
        • We’ve had trouble getting the information we need, even though we’ve done everything we reasonably can to contact you, or 
        • Something’s happened which we can’t control. 

• EIS and E.ON Energy Solutions Limited are not liable for customers being unable to successfully change from their existing energy supplier for whatever reason. If a customer does not complete the transfer of their gas and electricity supplies to an E.ON dual fuel tariff within 90 days of completion of the installation of their boiler, E.ON EIS shall not be under any obligation to pay the £120 cashback and you will not receive any remuneration or compensation in any form. However, if there is a delay to the change of supply where E.ON Energy Solutions Limited or E.ON EIS are at fault and as a consequence the change from your old supplier exceeds 90 days we will honour this offer.  

• The offer is limited to the first 1,000 customers or closes on 31 August 2018, whichever comes first.

 

8.3 How to participate

Customers with an existing E.ON Energy Solutions Limited dual fuel supply contract:

• Eligible customers can participate in this offer by booking a free boiler home assessment with an Energy Expert by calling 0330 400 1083.
• During the home assessment process, the Energy Expert will provide information detailing the offer.
• The customer then decides to purchase a boiler from E.ON EIS and proceeds with the installation process.
• Once the installation has been completed and the boiler paid for in full and validated by E. ON EIS, the £120 cash back will be applied to your E.ON dual fuel account as a one-off credit. The credit of £120 will be applied within 28 days of the boiler installation being validated and full payment for the boiler being made. The credit will be detailed on your energy bill.
• The £120 cash back is not payable if a customer subsequently changes their gas or electricity supply after the date the boiler installation and is no longer an E.ON dual fuel tariff account customer at the time the cash back would otherwise be payable.

Customers not currently with an E. ON Energy Solutions Limited supply contract:

• Customers who are not currently supplied by E.ON Energy Solutions Limited may be subject to an exit fee by their existing supplier during the transfer process. E.ON EIS will not cover the cost of this exit fee.
• Eligible customers can participate in this offer by booking a free boiler home assessment through the link within the email outlining the offer.  
• During the home assessment process, the Energy Expert will provide information detailing the offer.
• The customer then decides to purchase a boiler from E.ON Energy Installation Services and proceeds with the installation process.
• The customer must switch their gas and electricity supply to a qualifying E.ON Energy Solutions Limited dual fuel tariff within 90 days of their boiler installation being completed. More information around switching to E.ON Energy Solutions Limited can be found here
• Once the installation has been completed and the boiler paid for in full and validated by E. ON EIS, the £120 cash back will be applied to your E.ON dual fuel account as a one-off credit. The credit of £120 will be applied within 28 days following successful completion of the transfer of the gas and electricity supply to an E.ON dual fuel tariff.

 

8.4 General 

• This offer is non-transferable with any other offer.

• Separate terms and conditions apply for the supply of gas and electricity under an E.ON Energy Solutions Limited dual fuel tariff. More information on the terms and conditions for the supply of gas and electricity for the applicable tariff can be found here

• The supply and installation of the boiler by E.ON EIS is subject to the terms and conditions in respect of the boiler supply and installation. More information can be found above. 

• The offer can be withdrawn by E.ON EIS at any time. E.ON EIS will provide customers with notice on our website if it plans to withdraw the offer.

• By participating in this promotional offer, participants consent to the use of their personal information as set out in E.ON EIS’s privacy policy which can be found here.

• To the furthest extent permitted by law, E.ON EIS’s or E.ON Energy Solutions Limited’s liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this promotional offer, or by their failure to perform any of their obligations under these offer terms will in no event exceed £250. Nothing in these offer terms excludes or limits E.ON EIS or E.ON Energy Solutions Limited’s liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

• In the event of any unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the offer at any time (including if required by local regulations and/or laws) without liability to customers.

• E.ON EIS shall have the right to cancel any rebate for any fraudulent behaviour and/or cancel any rebate should it discover or suspect the terms of this offer are being abused.

• If any term of this offer shall be found to be illegal or unenforceable, the validity of any other term in this offer shall not be affected.

• This offer and these promotional terms are governed by the laws of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction.

9. Five working day install

9.1 Installation within five working days if you have no heating and hot water, from the point you accept your quote and either make your upfront payment or accept the terms and conditions of your finance agreement.

10. Inefficient boiler offer

10.1 The Offer

• E.ON Energy Installation Services ("E.ON EIS", "we", "our" or "us") are offering all eligible customers a £1,000 discount from the total price of any new mains gas boiler when the customer books the supply and installation of cavity wall insulation by us.

• This offer shall be applied to all quotes from 15 October 2018 for new mains gas boilers purchased by eligible homeowner-occupiers that book the supply and installation of first-time cavity wall insulation into their home by us.

 

10.2 Eligibility

The following eligibility criteria shall apply to this offer:

• You must own and occupy your home within an area in mainland UK where E.ON EIS operates. E.ON EIS does not operate in the following postcode areas. If you live in one of these postcode areas you will not be able to take up this offer: PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, ZE, HS, IV, AB, DD, PH, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, KW, IM, CA, LA, TR and any postcodes that are not in Mainland UK i.e. Ireland, Isle of Man etc.

• You must be aged 18 years or over.

• You must meet the eligibility criteria set out on our website.

• This offer is subject to a satisfactory home survey. Your home survey will be performed by one of our Energy Experts. A satisfactory survey shall be contingent on your home being without cavity wall insulation, being fitted with an inefficient boiler and satisfactory evidence of the above benefits and eligibility criteria set out on our website.

• This offer does not apply to landlords or homeowners whose homes are already fitted with cavity wall insulation. This offer is subsidised by the Energy Company Obligation and is subject at all times to the availability of this subsidy.

 

10.3 How to participate

• Customers can participate in this offer by booking a free boiler home survey with an Energy Expert by calling 0330 400 1083.

• Before booking your home survey we will ask you a series of simple prequalification questions to assess suitability in line with the above eligibility criteria.

• One of our Energy Experts will then undertake a home survey at your home in order to verify whether:

     • cavity wall insulation has previously been installed in your home; and

     • your home is equipped with an inefficient gas boiler.

• During this home survey, you will also be required to provide proof of benefits (as listed above in section 10.2) to our Energy Expert to allow them to verify your eligibility. Upon completion of a satisfactory home survey, our Energy Expert will provide you with a quote for the supply and installation of cavity wall insulation and a new mains gas boiler. The £1,000 discount shall be applied to this quote and is not payable in any other way.

• This quote will be valid for a period of 30 days following the date of your home survey and is subject to our installation terms and conditions which are available as part of your quote.

• The installation of cavity wall insulation must be completed before the installation of your new mains gas boiler and we reserve the right to withdraw any offer in the event that you fail to have your cavity wall insulation installed by us within a reasonable time. The cavity wall insulation and the boiler must be installed at the same premises.

 

10.4 General

• This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944).

• We may suspend or withdraw this offer at our sole discretion at any time without any liability to you. We will provide customers with notice on our website if we plan to withdraw the offer. In the event that the offer is suspended as a result of circumstances outside of our control, we will notify you via email.

• This offer cannot be used in conjunction with any other E.ON promotional offer (with the exception of the Friends and Family offer, terms and conditions above in section 6).

• We reserve the right to recover an amount equal to the value of the discount applied if we become aware of any fraudulent or dishonest use of this offer resulting in installation of a boiler in breach of these terms.

• By participating in this promotional offer, participants consent to the use of their personal information as set out in our privacy policy.

• If any term of this offer is found to be illegal or unenforceable, the validity of any other term in this offer shall not be affected.

• Nothing in these terms and conditions will limit the E.ON EIS' liability for death or personal injury caused by its negligence or for fraud.

• These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the non-exclusive jurisdiction of the English Courts.

11. Smart meter offer

11.1 The offer

• E.ON Energy Installation Services Ltd ("E.ON EIS", "We", "Our" or "Us") are offering existing E.ON Energy Solutions Limited customers a choice of either a free upgrade to a 10 year guarantee on new boiler installations or a free smart thermostat on all in-home mains gas boiler sales This offer shall only be applied to customers who are supplied with gas and electricity and have a smart meter installed by E.ON Energy Solutions Limited.

• This offer shall only be applied to customers who are supplied with gas and electricity and have a smart meter installed by E.ON Energy Solutions Limited.

 

11.2 Eligibility

• You must be an E.ON Energy Solutions Ltd customer for gas and electricity (dual fuel) and have had a smart meter installed by E.ON Energy Solutions Ltd.

• You must own and occupy your home within an area in mainland UK where E.ON EIS operates. E.ON EIS does not operate in the following postcode areas. If you live in one of these postcode areas you will not be able to take up this offer: PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, KW, IM, CA, LA, TR, ZE, HS, IV, AB, DD, PH and any postcodes that are not in Mainland UK i.e. Ireland, Isle of Man etc.

• You must be aged 18 years or over.

• Your home survey must be performed by one of our Energy Experts. This offer is subject to our Energy Expert validating that you have had a smart meter installed by E.ON Energy Solutions Ltd.

• Our Energy Experts will capture a photograph of your smart meter as evidence of a smart meter being supplied and installed by E.ON Energy Solutions Ltd.

 

11.3 Exclusion 

• If you have had your boiler installed by Us before your Smart meter then this offer is not available to you.

 

11.4 How to participate

• You can participate by calling 0330 400 1095 and booking a boiler home survey with an Energy Expert.

• During the home assessment process, the Energy Expert will provide information detailing the offer.

• Upon completion of a home survey, our Energy Expert will provide you with a quote for a new mains gas boiler which will include either the free 10-year guarantee upgrade or a free smart thermostat. This shall be applied to your quote and is not redeemable in any other way.

 

 11.5 General

• This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944).

• Your quote will be valid for a period of 30 days following the date of your home survey and is subject to our installation terms and conditions which will be included as part of your quote.

• Boiler purchases are unlimited and eligible customers can purchase and install more than one boiler at different premises and be eligible for the offer in respect of each installation, subject to the customer meeting the eligibility criteria at each premise where a new boiler is installed.

• We may suspend or withdraw this offer at our sole discretion at any time without any liability to you. We will provide customers with notice on our website if we plan to withdraw the offer. In the event that the offer is suspended as a result of circumstances outside of our control, we will notify you via your preferred channel of correspondence.

• This offer cannot be used in conjunction with any other E.ON promotional offer (with the exception of the Friends and Family offer, see section 6 above)

• We reserve the right to recover an amount equal to the value of the discount applied if we become aware of any fraudulent or dishonest use of this offer resulting in installation of a boiler in breach of these terms.

• By participating in this promotional offer, your personal data shall be used as set out in E.ON EIS’s privacy policy.

• If any term of this offer is found to be illegal or unenforceable, the validity of any other term in this offer shall not be affected.

• Nothing in these Terms excludes or limits E.ON Energy Installation’s liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. 5.10.        Our maximum liability in contract, tort or otherwise (including any liability for any negligent act or omission) howsoever arising out of or in connection with this contract is limited to £25,000.00 (twenty five thousand pounds).

• We will not be responsible if we can’t fulfill the contract for reasons which are beyond our reasonable control, such as acts of God, fire, severe weather conditions or industrial disputes/strikes.

• These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the non-exclusive jurisdiction of the English Courts.

12. E.ON Customer offer - free 7-year guarantee

12.1 The offer

• E.ON Energy Installation Services Ltd ("E.ON EIS", "We", "Our" or "Us") are offering existing E.ON energy supply customers a free upgrade to a 7-year guarantee on all in-home boiler sales.

• This offer shall only be applied to customers who are supplied with gas and/or electricity by E.ON Energy Solutions Limited.

 

12.2 Eligibility

The following eligibility criteria shall apply to this offer:

• You must be an E.ON Energy Solutions Ltd customer for gas and/or electricity.

• You must own and occupy your home within an area in mainland UK where E.ON EIS operates. E.ON EIS does not operate in the following postcode areas. If you live in one of these postcode areas you will not be able to take up this offer: PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, ZE, HS, IV, AB, DD, PH, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, KW, IM, CA, LA, TR and any postcodes that are not in Mainland UK i.e. Ireland, Isle of Man etc.

• You must be aged 18 years or over.

• Your home survey must be performed by one of our Energy Experts.

You must provide evidence of supply by producing your latest energy bill to our Energy Expert. Our Energy Experts will capture a photograph of your bill as evidence of survey and by accepting these terms and conditions you give us permission to do so.

 

12.3 How to Participate

• Customers can participate in this offer by booking an in-home survey with an Energy Expert.

• During the home assessment process, the Energy Expert will provide information detailing the offer and your options to accept will be detailed in your quote.

• Upon completion of a home survey, our Energy Expert will provide you with a quote which will include the free 7-year guarantee upgrade. This shall be applied to your quote and is not payable in any other way.

 

12.4 General

• This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944).

• Your quote will be valid for a period of 30 days following the date of your home survey and is subject to our installation terms and conditions which will be included as part of your quote.

• Boiler purchases are unlimited and eligible customers can purchase and install more than one boiler at different premises and be eligible for the offer in respect of each installation, subject to the customer meeting the eligibility criteria at each premise where a new boiler is installed.

• We may suspend or withdraw this offer at our sole discretion at any time without any liability to you. We will provide customers with notice on our website if we plan to withdraw the offer. In the event that the offer is suspended as a result of circumstances outside of our control, we will notify you via your preferred channel of correspondence.

• This offer cannot be used in conjunction with any other E.ON promotional offer (with the exception of the Friends and Family offer), see section 6. 

• We reserve the right to recover an amount equal to the value of the discount applied if we become aware of any fraudulent or dishonest use of this offer resulting in installation of a boiler in breach of these terms.

• By participating in this promotional offer, your personal data shall be used as set out in E.ON EIS’s privacy policy,

• If any term of this offer is found to be illegal or unenforceable, the validity of any other term in this offer shall not be affected.

• Nothing in these Terms excludes or limits E.ON Energy Installation’s liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

• Our maximum liability in contract, tort or otherwise (including any liability for any negligent act or omission) howsoever arising out of or in connection with this contract is limited to £25,000.00 (twenty-five thousand pounds).

• We will not be responsible if We can’t fulfil the contract for reasons which are beyond our reasonable control, such as acts of God, fire, severe Weather conditions or industrial disputes/strikes.

• These terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes shall be subject to the non-exclusive jurisdiction of the English Courts.

13. £1,995 boiler offer

13.1 From £1,995 offer - closes 30 April 2019

• £1,995 is applicable to a Worcester 30i Combination boiler purchased through our website without an in-home survey. If the customer's boiler replacement requirements cannot be met through the website and an in-home survey is needed, the offer price will not be available. £1,995 applies to any boiler quotation and subsequent loan application made before or on 30th September 2019.

14. uSwitch prize draw T&Cs

1.       This prize draw is open to any uSwitch customer who has received a boiler assessment by E.ON Energy Installation Services between 8th July 2019 to 23rd August 2019.

2.       To enter, visit the uSwitch website  to book a no obligation boiler home assessment with one of our Energy Experts. Once your assessment has been carried out and you’ve received your free quotation from us, you’ll automatically be entered into the prize draw. To opt out email eon.installationreferrals@eonenergy.com

3.       No purchase is necessary.

4.       Entrants must be aged 18 or over to enter.

5.       This prize draw is not open to employees or immediate family of E.ON Energy Installation Services Limited, its subsidiaries, associated companies, agents or anyone connected with the draw.

6.       Illegible or incomplete entries or any entries not received by the closing date will not be accepted. E.ON Energy Installation Services Limited’s (“E.ON”) decision will be final and no correspondence will be entered into.

7.       There will be one prize draw and the winner will be able to win:

a.       a £400 Center Parcs Gift Voucher

8.       Maximum of one entry per boiler quotation per premises. Any further entries submitted will not be accepted or considered and will be ineligible to win.

9.       E.ON shall pay for the delivery of the prize selected

10.   The is no cash alternative for the prize. E.ON may change the prize to one of equivalent or greater value without notice.

11.   The prize is subject to availability.

12.   The closing day for entries is the close of business on 23rd August 2019. There will be one prize winner drawn at random on 26th August 2019 from all entries that are accepted by E.ON.

13.   The prize winner will be notified by telephone within 7 days of the prize draw being made and details of the winner will be available from the Promoter.

14.   If you do not accept your prize within 14 days, we may at our absolute discretion reallocate the prize to another randomly drawn entrant.

15.   The winner agree to participate in any reasonable publicity associated with this prize draw and related promotion (if applicable).

16.   E.ON reserves the right to reject entries should they contain any of the following:

a.       Defamatory, indecent, malicious or other inappropriate content including but not limited to sexist or racist language or imagery;

b.       Any immoral or obscene behaviour (including but not limited to condoning or encouraging violent or anti-social behaviour);

c.       Anything which may be considered an offence on the grounds of religion, gender, sexual orientation, nudity, disability or age;

d.       Refer to the brand of E.ON (including its affiliates and subsidiaries). 

17.   E.ON will not be responsible for the non-inclusion of entries due to technical issues with the provision of quotes, Property Hub or otherwise.

18.   By entering this prize draw entrants confirm that they have read and agree to these terms and conditions.

19.  E.ON Energy Installation Services does not guarantee an appointment for a boiler quotation before the closing date of the prize draw. The number of appointments is limited and will be allocated on a first come, first served basis.

THE PROMOTER: E.ON Energy Installation Services Limited under company number 09965944 whose registered office is Westwood Way, Westwood Business Park, Coventry CV4 8LG.