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Home Exclusive Tariff Offer Terms & Conditions
1. The Offer:
E.ON Energy Installation Services Limited (“E.ON EIS”) is offering an exclusive 12 month Home Exclusive Energy tariff from E.ON when you buy a solar panel system from us subject to the terms and conditions set out below.
The Home Exclusive Energy tariff from E.ON is a 12 month fixed dual fuel tariff from E.ON Energy Solutions Limited (“E.ON Energy Solutions”), the Home Exclusive Energy Tariff from E.ON is an exclusive tariff that’s 20% discounted against the current 12 month Fix Online tariff available on-line at eonenergy.com. You must sign up to the tariff using the link emailed to you from E.ON EIS or E.ON Energy Solutions after we have received your signed solar contract.
The 20% discount is applied to the unit rate for both gas and electricity only. The Home Exclusive Energy tariff from E.ON is a 12 month tariff, available to dual fuel customers, payable by fixed monthly Direct Debit only. If you pay by Direct Debit, you’ll see a reduction in your standing charges and unit rates. You must opt for online account management, agree to have smart meters installed, where eligible and be willing to pay the £30 exit fee per service if you wish to leave before your renewal period. You are only eligible for the Home Exclusive Energy tariff from E.ON if you have purchased a solar system from E.ON EIS after 18/08/2020, using the relevant link on the email sent by E.ON Energy Solutions or E.ON EIS. All customers will also benefit from the Go Green bolt on and direct debit discount at no extra cost. For full terms and conditions on the tariff click here.
This offer is open to all customers who purchase and complete the installation of any solar panel system.
Further information on ‘how to participate’ and switch your gas and electricity supply to the Home Exclusive Energy tariff from E.ON is set out below.
The offer is only open to customers over 18 years old and is limited to one per customer.
The offer is limited to the first 100 customers
3. How to participate:
You can participate in this offer by booking a free home assessment with an Energy Expert by calling 0345 366 5981 or booking online.
Once you've signed your purchase contract for a new solar system, E.ON EIS or E.ON Energy Solutions will send you a link to sign up to the Home Exclusive Energy tariff from E.ON. The link provided will be valid for 30 days from the date your contract is signed for purchase was completed even if the offer is withdrawn during this period. The link will be sent to the email you provide to the Energy Expert at the time you purchase your solar panel system. If you do not receive this email within 7 days of your installation being complete, then please call 0345 366 5981 and we can investigate the matter. It is your responsibility to take up this offer by using the link sent to you. The email will set out different options depending on whether or not you are currently an E.ON Energy Solutions customer and it’s your responsibility to choose the right link, in order to access this tariff. If you are a new customer, once your tariff has successfully been switched you will receive a welcome pack from us. If you are an existing customer once your tariff has successfully been switched you will receive our tariff switch pack with your updated tariff information in.
You are responsible for changing both your gas and electricity supplies to E.ON Energy Solutions. E.ON EIS does not guarantee that you will be able to change supplier and switch your gas and electricity supply to E.ON Energy Solutions.
E.ON Energy Solutions or E.ON EIS are not responsible for any exit fees payable by you for early termination of your existing energy tariffs from another supplier. Where applicable, early exit fees will not apply if you are an existing E.ON Energy Solutions customer, switching from another E.ON Energy solutions Tariff. If you only have 1 fuel with E.ON Energy Solutions, we are not responsible for any exit fees payable by you to switch your other fuel from another supplier to this tariff.
E.ON EIS and E.ON Energy Solutions are not liable for you being unable to successfully change from your existing energy supplier for whatever reason. If you do not complete the transfer of your gas and electricity supplies to the Home Exclusive Energy Tariff from E.ON within 30 days of your solar system purchase being completed by using the correct link sent to you via email, E.ON EIS and E.ON Energy Solutions shall not be under any obligation to extend this eligibility period and you will not receive any remuneration or compensation in any form. However, if there is a delay to the change of supply where E.ON Energy Solutions or E.ON EIS are at fault and therefore the change from your old supplier exceeds 30 days we will honour this offer.
This offer is non-transferable.
Separate terms and conditions apply for the Home Exclusive Energy Tariff from E.ON. More information on the terms and conditions for the supply of gas and electricity by E.ON Energy Solutions can be found here.
The supply and installation of the solar system by E.ON EIS is subject to the terms and conditions in respect of the solar system supply and installation.
The offer is limited to the first 100 customers.
Subject to a home assessment and you’re only eligible for the tariff offer if no issues are identified during the home assessment for your solar system and the installation can go ahead. The offer is not applicable to flats and rented accommodation and the following postcodes areas aren’t eligible for the offer: AB, BT, DD, DG, E, EC, EH, FK, G, GIR, GY, HS, IG, IM, IV, JE, KA, KW, KY, ML, N, NW, PA, PH, PO, SE, TD, TR, W, WC and ZE.
The offer can be withdrawn by E.ON EIS at any time. E.ON EIS will provide customers with notice on eonenergy.com/solar-panels if it plans to withdraw the offer.
To the furthest extent permitted by law, E.ON EIS’s or E.ON Energy Solutions’ liability to customers in contract, tort (including negligence) or otherwise for any loss, injury or damage of whatever kind caused in whole or in part by participation in this promotional offer, or by their failure to perform any of their obligations under these offer terms will in no event exceed £250. Nothing in these offer terms excludes or limits E.ON EIS or E.ON Energy Solutions’ liability for death or personal injury arising from their negligence, or fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
In the event of any unforeseen circumstances or technical reasons outside of its control, E.ON EIS shall have the right to amend or temporarily suspend the offer at any time (including if required by local regulations and/or laws) without liability to customers.
E.ON EIS shall have the right to cancel this offer should it discover or suspect the terms of this offer are being abused or subject to any fraudulent behaviour.
This offer and these promotional terms are governed by the laws of England and Wales and the courts of England and Wales shall have non-exclusive jurisdiction.
This offer is promoted by E.ON Energy Installation Services Limited of Westwood Way, Westwood Business Park, Coventry, CV4 8LG (company number 09965944).
The legal stuff
1 E.ON Energy Installation Services Limited acts as a credit broker and not a lender and work exclusively with Creation Consumer Finance Ltd who acts as the lender. Credit subject to status, terms and conditions apply and can be found at eonenergy.com/solar, E.ON reserves the right to amend its finance offering at any time and may withdraw at short notice. E.ON Energy Installation Services Limited is registered in England and Wales under company number 09965944 with its registered office at Westwood Way, Westwood Business Park, Coventry, CV4 8LG. E.ON Energy Installation Services Limited is authorised and regulated by the Financial Conduct Authority in relation to credit broking services under number 750410.
2 These are example figures only. Savings are based on a south-facing property in central England with a 40-degree roof tilt and no shading, with electricity consumption of4,900 kWh. Saving assumes fitting 14 x 325W panels and a 10.4 kWh battery and an electricity cost of 17.812p/kWh.
3 Energy bill savings are based upon a customer with electricity consumption of 4,900kWh and Gas consumption of 17,000kWh moving from E.ON Standard Variable tariff to the Home Exclusive Energy tariff. Prices correct as at 28th July 2020.
4 These are example figures only. Savings are based on a south-facing mid terrace property in central England with a 40-degree roof tilt and no shading, with electricity consumption of 4,900 kWh. Saving assumes fitting 14 x 350W panels, 49kWp total rated power using energy mostly during the day and an electricity cost of 17.812p/kWh. If prices rise by 5.0% year on year.
5 Electricity sourced from E.ON’s renewable generation assets, supply agreements with independent UK wind generators and the purchase of renewable electricity certificates. The electricity supplied to your homes comes from the National Grid. Find out more at eonenergy.com/renewable.
6 Our team will be able to answer your calls between 8am to 6pm Monday to Friday. Don’t forget, call from mobiles and landlines to 03 numbers are charged at your local rate, unless they’re included in your call package then they’re free.
7 Based upon MCS tables for Brighton region with 1,132 kWh/kW at 40° inclination showing a 12 x 325W (3.9kW) system will generate 4415kWh/year, with an A++ dishwasher using 265 kWh per year. EV performance figures based upon the combined energy consumption of a Tesla Model 3 at about 265wh per mile.