Our aim is to take no longer than three weeks to deal with even the most complicated of complaints. The resolution of your complaint might include actions to put our mistake right, an apology, an explanation or compensation.
For complaints relating to Feed-in Tariff, call us on 0345 301 4884
Boilers, cavity and heat pumps
Call us on 0800 054 6250 and we'll do our best to resolve your complaint right away.
If you'd like to write to us
It's always quicker to contact us on live chat or by calling us, but if you prefer your can write to us at:
Customer Service Centre, E.ON, PO Box 7750, Nottingham NG1 6WR.
Minicom on 0800 056 6560 using our textphone for deaf customers.