How do I know if I have a smart meter?

1. Does your electricity or gas meter send meter readings to your supplier automatically?
Yes – you have a smart meter
No - you don't have a smart meter
Not sure - go to next question

2. Does a meter reader still visit your house to take regular readings?
Yes - you don't have a smart meter
No – you may have a smart meter

3.If your meter has been changed you may have a smart meter. Smart meters are the most up to date meters to be installed, but not all suppliers are fitting them yet.

4. Do you have a smart energy display that shows you your price and usage information for gas and electricity?
If your display shows your gas usage it is likely you have a smart meter.

If you have a smart meter, you may lose some of the smart meter services your previous supplier offered.

Don’t worry, whichever meter you have we can still supply your electricity or gas.