Our contact centre is currently experiencing long call wait times, we're sorry for any inconvenience the delays may have caused. We're working to resolve this as quickly as possible, but in the meantime we encourage you to use your online account to complete your task before trying to call in. If you don't have an online account you can register for one.

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Emergency info

  • Electricity

  • If you have lost power please enter your postcode below and we will lookup the contact number for your regional electricity distribution company.

  • Gas

  • If you can smell gas or need to report a gas explosion/fire, call the National Gas Emergency Helpline immediately on:

  • 0800 111 999
  • Emergency information

Emergency information

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