We’ll be making some updates to our systems on 23 May from 6pm, our contact centre will be closed early and you won’t be able to log in to your online accounts, we’ll be open as normal the next day. Thanks in advance for your patience

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We’ll be making some updates to our systems on 23 May, our contact centre will be closed early and you won’t be able to log in to your online account from 6pm, we’ll be open the next day as normal. If you’re a Prepayment or Smart Pay As You Go customer unable to top up, or if you’re off supply, please call our 24 hour emergency line on 0345 303 3040

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