We’re really sorry, but due to the spread of the coronavirus we can only respond to emergency requests. If your query isn’t an emergency please contact us in a few weeks. You can register to or manage your account online and get our app. If you're a prepayment customer we recommend keeping topped up. Find out how we’re helping customers as the coronavirus situation develops.
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If you have a question or problem with your E.ON account, you can contact our customer service team using our online contact form.

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