Need a little extra help

Are you looking for ways to save energy and money? We offer lots of extra help, especially if you're vulnerable or on a low income.

family having breakfast

Getting all the help you need

We want to help you use no more energy than you need and help you with your energy bills. If you’re on a low income or have a health problem or disability there is Extra Help available and schemes that can help you do this.

Find out more here about the Warm Home Discount, where we're able to offer eligible customers a discount on their winter electricity bills; how to get energy saving home improvements and getting help to pay your bill. We'll help if we can. Simple.

Get help to reduce your energy usage: Energy Saving Advice Centre - Email or call 0800 512012Energy Saving Trust - Email, for England, Wales and Northern Ireland call 0300 123 1234. Scotland call 0808 808 2282Smart Energy GB.