We're sorry

We're currently carrying out essential maintenance work at the moment which means we're unable to take card payments online.

If you'd like to make an additional one-off payment to reduce the amount you owe us, please contact us on 0345 366 5996. We're open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm.

Facebook - E.ONTwitter - E.ONIf you've got a question that needs an urgent answer, for example if you've been disconnected or have a low balance, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.