We're sorry

We're having a few problems at the moment which means we're unable to take card payments online.

If you'd like to talk to us please get in touch with us on 0345 366 5996. We're open Monday to Friday 8am to 8pm, or Saturday 8am to 6pm. Alternatively, if you'd just like to top up your meter, you can do this through our automatic top-up service on 0800 015 6368.

Facebook - E.ONTwitter - E.ONIf you've got a question that needs an urgent answer, for example if you've been disconnected or have a low balance, why not try contacting us on Twitter (@EONhelp) or Facebook instead? We’re online between 8am and 8pm in the week and 8am to 6pm on Saturdays.