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Say goodbye to unexpected bills and taking your own meter readings – smart meters are here.

 

  • See how much energy you’re using in pounds and pence with a helpful smart in-home display
  • No more estimated bills* 
  • No need to provide meter readings, they’re sent to us automatically

What is a smart meter?

Self-reading smart meters are a lot like the meter you already have, except they send us your meter readings for you each month, wireless and free of charge.

Self-reading smart meters from E.ON come with a free Smart Energy Display (SED) which shows you just how much energy you're using so you stay in control of your energy.

Benefits of smart meters

  • No more meter readings
  • Always receive an accurate bill
  • Track your energy usage with your Smart Energy Display (SED) — included with your smart meter installation

How do I get a smart meter?

You can go online and we’ll let you know if you’re able to get one. Before you start, you’ll need to know where your gas and electricity meters are, and you’ll also need to get your energy from us. See if you can get your smart meter today.

Smart Pay As You Go is here

Smart Pay As You Go lets you top up your meters from your smartphone or computer.


  • Stay on top of your spending
  • Top up anywhere
  • Switch credit between your meters

Keeping your data safe

Your smart meter wirelessly sends us data about your energy usage, saving you time and providing you with accurate bills.

How has energy use in the home got smarter?

Learn more about how energy use in homes has changed over the years through our interactive guide.

How we'll check if you can have an E.ON smart meter

For E.ON customers, we'll run a personal eligibility check when you go to book your smart meter appointment to see if we can install a smart meter in your home. Whilst we continue to roll out our smart meters across Great Britain, some restrictions may apply, with smart not available if you just get your gas from us. We'll install your meters subject to:

  • Pre-install checks
  • Safe access to your meters
  • Signal availability
  • Payment method or account status
  • Other temporary metering restrictions
  • Availability on certain tariffs

Changing to a prepayment meter

There are some things we need to tell you about prepayment meters

  • If you don’t keep your meter in credit, your electricity supply will disconnect. 
  • Your meter has friendly disconnection times where you’ll still get electricity even if you run out of credit during these times.
  • Prepayment meters can be good for our customers who want to be more in control of how much they use.
  • Changing to a credit meter might give you access to the best energy deals from E.ON or other suppliers.
  • From 1 April 2017, new industry regulations mean the amount we can charge residential prepayment and Smart Pay As You Go customers will be capped. The prepayment Charge Restriction or price cap has been brought in by the Competition and Markets Authority (CMA) energy market investigation. The level of the cap will be reviewed every 6 months by Ofgem in April and October until 2020.

Changing to a credit meter

  • If you want to swap to a credit meter we’ll run a credit check first. We do this so we know what payment option to offer you. We don’t want you to get into debt, it’s not good for you or us.
  • We'll change your meter for free, as long as you pass a credit check and your account is up to date.

Smart meters from E.ON