How do I join E.ON?
If you’d like to join us call us on 0333 202 4586. We’re open Monday to Friday, 9am to 5pm. Or get a quote online.
Once your plan is agreed, we'll send you your welcome pack, which contains your prices and T&Cs, within a few days.
If you sign up online, you'll receive a confirmation email within 24 hours.
Do I need to tell my existing energy supplier that I'm switching to E.ON?
This depends on the terms of your agreement with your current supplier.
If you need to give notice and don’t, your switch will be cancelled. To help make sure your switch goes as smoothly as possible, please clear any outstanding bills with your existing supplier straight away.
What's the eligibility for 100% renewable business electricity?
Eligible customers include small businesses who are fed by a non-half hourly meter agreeing a Fixed Business Plan directly with E.ON.
Available only to new customers or existing customers at point of contract agreement.
Fixed or variable?
We offer fixed business plans over one to four years or a variable tariff with prices that change with the energy market.
We offer fixed business plans over one to four years, although three year plans are currently unavailable for maximum demand or bespoke gas customers.
Our deemed, variable, out of contract prices are generally higher than on a fixed business plan, and could change at any time, so it's best to speak to us and get the best fixed plan for you.
To discuss fixed business plans give us a call on 0333 202 4586. We're here Monday to Friday between 9am and 5pm.
Whether you’re on a fixed or variable price plan, if you change the way you pay, the discounts we give you might change. Your unit prices and standing charge won't be affected if you change your payment method.
How do I know I'm with the right business energy supplier?
Can your business electricity supplier offer you more?
As well as energy, our prices include other costs such as transporting it to you and metering. For business electricity, we also include the cost of the following Government schemes – Electricity Market Reform (EMR), Renewables Obligation (RO) and Feed-in Tariffs (FiT).
We include these in our prices, so if you’re on a fixed price plan you know that your price won’t be affected if they change during your plan.
Not all suppliers fix the cost of these Government schemes in their prices like us. This means you could see an unexpected price rise from other suppliers if the scheme costs change during your plan.
What if my supplier ceases trading?
When energy suppliers cease trading, the regulator Ofgem intervenes and the customers are passed to an alternative supplier.
During this period prices may change and there's upheaval for the customer as there's a forced change of supplier. For businesses, any credit held with the old supplier is not automatically protected.
For your own reassurance, you can view the financial performance of any prospective suppliers at GOV.UK.
Considering how your supplier may handle, manage and resolve complaints effectively is an important part of the decision-making process.
We hope you never feel the need to complain, but realise that it does happen now and again. The Citizens Advice Bureau’s non-domestic energy supplier performance league table compares how energy companies rank on handling complaints from best to worst.
Our opening hours
1 Lines are open from 9am to 5pm, Monday to Thursday and Fridays 9am to 4:30pm.
The legal stuff
2 SME customers that sign a contract directly with E.ON. Electricity sourced from E.ON’s renewable generation assets, supply agreements with independent UK wind generators and the purchase of renewable electricity certificates. The electricity supplied to homes and businesses comes from the National Grid.