The amount we can charge residential prepayment and Smart Pay As You Go customers has been capped. The prepayment Charge Restriction or price cap has been brought in by the Competition and Markets Authority (CMA) energy market investigation. The level of the cap will be reviewed every 6 months by Ofgem in April and October until 2020.
Thinking of changing meters
Prepayment meters are a good way of being in control of how much energy you use. If you want to swap to a credit meter we’ll run a quick credit check first, to ensure we can offer the best deal for you.