How we help our customers
Extra help for those that need it
Warm Home Discount scheme
You may be eligible for a discount on your bills
If you or your partner receive income-based benefits and you have a vulnerability, you might be eligible for the Warm Home Discount Scheme.
Unfortunately we’ve closed the scheme for 2020/21 so we won’t be able to accept any more applications.
However, if you’d like us to let you know when the scheme for 2021/22 opens, visit the Warm Home Discount page to find out how.
Affordable Warmth scheme
A new boiler grant, and free cavity wall and loft insulation if eligible
Affordable warmth is a government-led eco scheme that helps people heat their homes in an energy-efficient way. It allows people to spend less on their monthly bills and support being friendlier to the environment too.
If you're wondering how to get free or partly funded energy improvements, don't worry, we've made it really simple. Check your elibility by visiting the Affordable Warmth page.
Warm Homes scheme
Providing fully-funded, first-time gas central heating systems
We're working in partnership with councils across the Midlands to provide eligible homes with funding for first-time central heating systems, and connections to the gas supply.
If you or someone in your household is eligible, you could receive a free central heating system.
First time central heating is fully funded across all schemes and includes a brand new gas boiler, radiators and thermostats.
If you're not currently connected to the gas main we can sort this out for you with your District Network Operator. This will also be fully funded.
We can also add insulation to your property to building regulations where it's technically possible to do so. This includes loft and cavity wall insulation and will be fully funded and installed before your heating system.
Find out more on the Warm Homes page.
Green Homes Grant scheme
Get up to £10,000 of funding for energy efficiency improvements to your home.
The Green Homes Grant is a £2 billion scheme launched by the government, to help homeowners pay for energy saving improvements for their homes, by installing measures such as wall insulation, solar panels and air source heat pumps.
You’re eligible for the Green Homes Grant and Local Authority Delivery Scheme if:
- Your home has an EPC energy efficiency rating of D1, E, F or G – check your EPC here
- And your household income is less than £30,000 or someone in your home receives benefits such as Universal Credit, Income Support, Disability Allowance and more.
If you'd like to find out more, visit the Green Homes Grant page
