Free Home Insulation

Find out if you are eligible

By installing both cavity wall and loft insulation, we calculate that the average home can save up to £3901 a year on their energy bills. 

loft insulation

If you own your own home or rent from a private landlord, then depending on the benefits status and age of the people living in your house, you can qualify for free home insulation.

To qualify for this offer, someone in your household must be in receipt of one of the following benefits or benefit combinations:

Stand Alone Benefits

State Pension Credit

Or:

Child Tax Credit, relevant income below £15,860

Or:

Combination Benefit 1
The household must be in receipt of either 1, or 2 or 3 below PLUS one of the add-on benefits (A to G)

1) Income-based job seeker’s allowance
2) Income-related employment and support allowance
3) Income support

PLUS one of the below:
A) Disabled child premium
B) Has parental responsibility for a child under 16 that lives at the property
C) Has parental responsibility for a child who is 16 or over but under 20 and in full-time education other than higher education that lives at the property
D) Pension premium, higher pension premium or enhanced pension premium
E) In receipt of child tax credit which includes a disability or severe disability element
F) Disability premium, enhanced disability premium or severe disability premium
G) Receiving a work related activity or support component (only with Number 2)

Or:

Combination Benefit 2
The household must be in receipt of benefit 1, PLUS one of the add-on benefits (A to D)

1) Working Tax Credit relevant income below £15,860

PLUS one of the below:
A) Has parental responsibility for a child under 16 that lives at the property
B) Has parental responsibility for a child who is 16 or over but under 20 and in full-time education other than higher education that lives at the property
C) In receipt of a disabled worker element or severe disability element
D) Aged 60 or over

* Please note that the Combination 1 and combination 2 section cannot be mixed.

What other help is available? 

We set up our CaringEnergy Fund to help our customers who are facing financial difficulty and who may not be eligible for financial help from Government schemes. Visit our CaringEnergy page for more information.




T’s &C’s 

1 So where did the £390 come from? It’s based on a 1940’s three bed semi, with a 10 year old gas boiler, going from 5cm of loft insulation to 27cm and having cavity wall insulation too. The gas price we used was 3.73 pence per kilo watt hour (the price of gas for each hour you use it). This is just an example so your saving could be different.

3 Source: Energy Saving Trust