How you pay is changing

Make sure you're ready.

What to expect

When you're shopping online you'll sometimes need to confirm that it's you who's paying, to help prevent fraud. Depending on your bank, you could have to confirm it's you by using your password or a one-time password.

Protecting you from fraud

These new regulations are designed to protect you when you're making purchases online.

Be ready

Make sure that your contact details are up to date with the bank.

Quick and simple

Your payments to us will still be quick and simple, even with these changes.

Securing your payments

We use technology to encrypt and protect your information when you use our site to make a payment. 

‘Verified by Visa’ and ‘Mastercard SecureCode’ are schemes that have been introduced by card issuers to help fight against online fraud. We're committed to combat fraud and participate in these schemes along with a growing number of participating retailers.

Your saved cards

As part of the security updates, we’ve changed how we take payments. We may not save your payments cards, so you may need to enter them each time you make a payment.

This is to make sure that your payment information is as secure as possible.