Electricity: call 105
If you have a power cut or have seen some issues with the power lines in your area, call your Distribution Network Operators free on the number above which is available 24 hours a day, seven days a week.
Help and support
Our frequently asked questions
Emergency information
Gas: call 0800 111 999
If you can smell gas or need to report a gas explosion/fire, call the National Gas Emergency Helpline immediately on the number above. Find out more about how a gas emergency can affect your business.Â
Carbon monoxide
If you think you've got a leak, make sure to:
- Switch off the appliance and don’t use it again until an approved engineer has checked it.
- Open all your doors and windows and go outside to get some fresh air.Â
- Tell your GP even if you don’t feel unwell and ask for either a blood or breath test to check for carbon monoxide poisoning.