How to read your meter

The screen on your meter switches between 3 displays. To see your meter reading, please use the 'IMPRT' screen. 

If the screen moves to quick for you to take note of the value, you can follw the steps below:

1.  Hold OK until it enters the ‘Main Menu’, you will see ‘Billing’ appear
2. Using the arrows, scroll to ‘Info’ (2 pushes of the > button)
3. Hold OK until it enters the ‘Info’ sub-menu, you will see ‘Join’ appear
4.  Using the arrows, scroll to ‘WattH’ (10 pushes of the > button)
5. Hold OK until it enters the ‘WattH’ sub-menu
6.  It will now display IMPRT with a value underneath. Please use this when submitting your meter reading.

After a minute of inactivity the meter will revert back to it's default display.

If you're a 2 rate customer, follow these steps;

1.  Hold OK until it enters the ‘Main Menu’, you will see ‘Billing’ appear
2. Hold OK to enter the ‘Billing’ sub-menu
3. Using the arrows, scroll to ‘Advancd’ (2 pushes of the > button)
4. Hold OK to enter the ‘Advanced’ sub-menu, you will see ‘TOUmtrx’ appear
5. Hold OK to enter the ‘TOUmatrx’ sub-menu, you will see ‘RATE1’ appear
6. Use the arrows to cycle the rates you need to submit (Rate 1, Rate 2, …)

The main screen on the meter is already defaulted to the Import Register which shows your reading. Please use this when submitting your meter reading.

If you're a 2 rate customer, follow these steps;

1. From the main screen, press and hold the B button, this will take you to the Tariff Display List
2. The first screen will show you the first rate
3. Pressing A will show you the next rate

To access the Import Register on a secure Meter, please follow the following guidance;

1. From the default screen, press number 9 on your keypad
2. You will see the message ‘IMP KWH’ appear on the screen
3. Wait a few seconds for the screen to load
4. The following screen will display the Import register reading, this will time out after 4 seconds. Please use this when submitting your meter reading
5.  If you missed it, press 9 continually until you see the ‘IMP KWH’ again.

If you have multiple rates, please follow the following guidance;

1. From the default screen, press number 6 on your keypad
2. Continue to press number 6 until you see the message ‘IMP R01’ 
3. Wait a few seconds for the screen to cycle
4. The following screen will display the Rate 1 register reading, this will time out after 4 seconds
5. If you missed it, press 6 continually until you see ‘IMP R01’ again,
6. The next screen cycle will show you the unit rate for Rate 1, this will time out after 4 seconds
7. On the next screen, you will see the message ‘IMP R02’
8. Wait a few seconds for the screen to load
9. The following screen will display the Rate 2 register reading, this will time out after 4 seconds
10.  Follow steps 5 – 9 if you missed it, or for extra rates if you have them

To view your meter reading follow these guidelines;

1.  Press and hold the middle push button to enter the Main Menu
2.  ‘General’ should be displayed
3. Press and hold the middle button to enter the ‘General’ sub-menu, ‘Time & Date’ should be displayed
4. Scroll down an item, using the bottom button, and ‘Total Registers’ should be displayed
5. Press and hold the middle button to enter the ‘Total Registers’ sub-menu, and ‘Cum. Imp.’ Will be displayed, with a value underneath it. Please use this when submitting your meter reading

If you have multiple rates, please follow the following guidance;

1. Press and hold the middle push button to enter the Main Menu
2. ‘General’ should be displayed
3. Press and hold the middle button to enter the ‘General’ sub-menu, ‘Time & Date’ should be displayed
4. Using the bottom button, scroll down to ‘ToU Registers’
5. Press and hold the middle button to enter the ‘ToU Registers’ sub-menu, and ‘Imp. Rx’ Will be displayed, with a value underneath it
6. Use the bottom button to cycle through the rates